Shop Policies

At Poppy Whitaker, we are proud to produce high quality, handmade, special dresses for the little girls in your life.  We strive to ensure that our dresses are delivered to you in a condition that exceeds your expectations.  However, if you determine that you would like a different size or something is less than perfect, we will happily make a refund or an exchange of your unwashed item within 14 days of purchase.  If we no longer have the item in stock, we will honor a store credit for a future purchase.  

Please email with your exchange request.  We will send you a return shipping label and once we receive the item to be exchanged we will ship the new item to you.

Our items our made to order. You should receive an order confirmation upon ordering. Please note the turn around times for each item. We ship through USPS. you should receive a shipping notification once your item has shipped.